What are the email addresses used for sending Rocketlane invitation emails, and how can they be customized?

Created by Advaith R, Modified on Thu, 14 Aug at 2:48 PM by Advaith R

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Understanding Rocketlane Invitation Email Addresses

When using Rocketlane, invitation emails are sent to users for project collaborations and account setup. Understanding the source email addresses and customization options helps ensure smooth delivery and proper identification of these emails.

Default and Custom Email Addresses for Invitations

By default, Rocketlane sends invitation emails from a pre-configured email address. To determine or customize the sending email address, you can:

  1. Navigate to Settings: In your Rocketlane portal, go to Settings > Email Configuration.

  2. View Default Email Address: In the email configuration section, you'll see the default address used for invitations.

  3. White-Label the Email Address: If desired, you can customize and use your own domain to send these emails. This enhances brand visibility and ensures that recipients recognize the email as coming from your organization.

As an example, for some instances, emails are sent from welcome@success.rocketlane.com.

Additional Email Addresses Used

Rocketlane can also send invitation emails from specific addresses such as notifications@success.rocketlane.com under certain circumstances.

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