The following table mentions the account level features and the permissions for Account Admins, Super Users and Collaborators added to your Rocketlane account.
| Feature | Account Admin | Super User | Collaborator |
|---|---|---|---|
| Projects | Full access to all project permissions. | Can create projects. Can view all projects (Global). Can edit projects. Can invite team members and customer team members. Can add partners. Can edit customer domains. Can set visibility. Can delete projects. Can view archived projects. Can manage project tab visibility. Can associate project permissions to a team member. Cannot edit actual start date. Cannot edit actual completed date. | Cannot create projects. Can view projects. Can invite team members and customer team members. Cannot add partners. Cannot edit customer domains. Cannot set visibility. Cannot delete projects. Cannot view archived projects. Cannot manage project tab visibility. Cannot associate project permissions to a team member. Cannot edit actual start/completed date. |
| Phase | Full access. | Can create phase. Can manage phase visibility (Both). Can edit phase name, dates, and effort. Can delete phases. | Can create phase. Can manage phase visibility (Both). Can edit phase name, dates, and effort. Can delete phases. |
| Tasks | Full access. | Can view, create, and delete tasks (Private & Shared). Can edit assignee, status, start/due dates, name, description, effort, progress, priority. Can send messages. Can convert to milestone. Can mark as 'at risk' and private. Can move tasks across phases, request approval, manage attachments, subtasks, and dependencies. Cannot edit completed on date. Cannot edit started on date. | Can view, create, and delete tasks (Private & Shared). Can edit assignee, status, start/due dates, name, description, effort, progress, priority. Can send messages. Can mark as 'at risk' and private. Can move tasks across phases, request approval, manage attachments, subtasks, and dependencies. Cannot convert to milestone. Cannot edit completed on date. Cannot edit started on date. |
| Accounts | Full access. | Can view accounts (Global). Can create, edit, merge, and delete accounts. Can manage account billing addresses. | Can view accounts. Cannot create, edit, or delete accounts. Cannot manage account billing addresses. N/A Can merge accounts. |
| Account fields | Full access. | Can view account field values (Global). Can view and edit account notes. Cannot manage account field settings. Cannot create, edit, or delete account fields and sections. Cannot edit account field values. | Can view account field values. Can view and edit account notes. Cannot manage account field settings. Cannot edit account field values. N/A Can create, edit, or delete account fields and sections. |
| Spaces | Full access. | Can view, edit, rearrange, and delete documents. Can edit embedded document URLs. Can create spaces (Private & Shared) and documents. Can embed URLs. Can delete spaces and documents. | Can view, edit, and rearrange documents. Can edit embedded document URLs. Can create spaces and documents. Can embed URLs. Can delete spaces. Cannot delete documents. |
| Chat | Full access. | Can view, create, edit, and delete project conversations (Private & Shared). Can send messages, invite team members, edit name and description. | Can view, create, edit, and delete project conversations (Private & Shared). Can send messages, invite team members, edit name and description. |
| Files and Folders | Full access. | Can view files and folders. Can create folders and upload files (Shared and Private). | Can view files and folders. Can create folders and upload files. |
| Status updates | Full access. | Can view published updates. Can create and publish status updates (Private & Shared). | Can view published updates. Can create and publish status updates. |
| Form responses | Full access. | Can edit form responses. | Can edit form responses. |
| Sprints | Full access. | Can create, manage, and delete sprints. Cannot manage sprint settings. | Cannot create, manage, or delete sprints. Cannot manage sprint settings. |
| Epics | Full access. | Can create, manage, and delete epics. Can manage epic settings. | Cannot create, manage, or delete epics. Cannot manage epic settings. |
| Backlogs | Full access. | Can create, manage, and delete backlogs. | Cannot create, manage, or delete backlogs. |
| Templates | Full access. | Can create and manage all templates. | Cannot create and manage templates. |
| Dashboards | Full access. | Can view dashboards. Can manage dashboards and widgets. | Cannot view dashboards. Cannot manage dashboards and widgets. |
| Reports | Full access including custom reports. | Can view CSAT, Time Tracking, Project/People Performance, Operations Insight, Interval IQ, Portfolio, time analytics, utilisation, timesheet submission, people time analytics, and Sprint reports. Cannot view custom reports. N/A Can create and manage custom reports. | Cannot view custom reports. N/A All individual report types (CSAT, Time Tracking, etc.). N/A Can create and manage custom reports. |
| Key events and Intervals | Full access. | Can create, edit, and delete Key Event and Interval fields. Can view and manage Key Event field values. | Cannot create, edit, or delete Key Event and Interval fields. Cannot view Key Event field values. N/A Can manage Key Event field values. |
| Settings | Full access. | Can manage Plans and billing. Can manage team members. Can manage roles. Cannot manage account preferences, invoice billing address, holiday calendars, Customer portal configuration, partner companies, integrations, Time tracking settings, Resource management settings, Financial management settings, Revenue recognition ledger settings, currencies, advanced settings, key events and intervals, automations, out of office, AI fills settings, vault. | Cannot manage any settings (all available but disabled by default). |
| Project fields | Full access. | Can view project field values (Global). Can edit project field values. Can edit project notes. Cannot manage project field settings. Cannot create, edit, or delete project fields and sections. | Can view project field values. Can edit project notes. Cannot edit project field values. Cannot manage project field settings. Cannot create, edit, or delete project fields and sections. |
| Task fields | Full access. | Can view task field values (Global). Can edit task field values. Cannot manage task field settings. Cannot create, edit, or delete task fields and sections. | Can view task field values. Can edit task field values. Cannot manage task field settings. Cannot create, edit, or delete task fields and sections. |
| Team member fields | Full access. | Cannot manage team member fields, settings, and sections. | Cannot manage team member fields, settings, and sections. |
| Skills | Full access. | Can view skill values (Global). Can edit skill values (Global). Cannot manage skill settings. Cannot create, edit, or delete skills and sections. Cannot manage skills matrix. | Can view skill values. Cannot edit skill values. Cannot manage skill settings. Cannot create, edit, or delete skills and sections. Cannot manage skills matrix. |
| Time tracking | Full access. | Can view and submit timesheets (Global). Can edit billable and category defaults. Can manage billable/category defaults for project tasks (Global). Can approve timesheets (projects they own and all team members). Can add or change time entries while approving. Can view and edit custom time entry field values (Global). Cannot approve own timesheets. Cannot modify or delete approval locked entries. Cannot edit date-locked time entry details. Cannot change status of date-locked time entries. | Can view and submit timesheets (Global). Can edit billable and category defaults. Can manage billable/category defaults for project tasks (Global). Can approve timesheets (projects they own and non-project). Can add or change time entries while approving. Can view and edit custom time entry field values. Cannot approve own timesheets. Cannot modify or delete approval locked entries. Cannot edit date-locked time entry details. Cannot change status of date-locked time entries. |
| Time entry fields | Full access. | Cannot manage time entry field settings. Cannot create, edit, or delete time entry fields and sections. | Cannot manage time entry field settings. Cannot create, edit, or delete time entry fields and sections. |
| Resource management | Full access. | Can access People and Project views. Can view and manage allocations (Global). Can access Capacity Planning. Can access Resource AI (Global). Can view revenue, cost, profit, and margins. Can raise and approve resource requests (Global). Can view allocation totals. Can turn auto-allocations on/off. Can manage level of effort planning. | Can access People and Project views. Can view and manage allocations. Cannot access Capacity Planning. Cannot access Resource AI. N/A Can view revenue, cost, profit, and margins. Cannot raise resource requests. Cannot approve resource requests. Cannot view allocation totals. Cannot turn auto-allocations on/off. Cannot manage level of effort planning. |
| Financials | Full access. | Can view rate cards. Can view financial fields (Budgets, Revenue, Bill rates). Can change billing type, budgets, and budgeted hours. Can apply and manage standard and project-specific rate cards. Cannot view cost rates. Cannot create and manage rate cards. Cannot manage cost rates. Cannot view Cost, Profit and margins. Cannot manually override bill/cost rates. Cannot edit currency and subscription fields on projects. | Can view financial fields (Budgets and Revenue only). Cannot view rate cards. Cannot view cost rates. Cannot create and manage rate cards. Cannot manage cost rates. Cannot view Bill rates, Cost, Profit and margins. Cannot change billing type, budgets, budgeted hours. Cannot apply rate cards. Cannot manually override bill/cost rates. Cannot edit currency and subscription fields. |
| Revenue recognition entry | Full access. | Can create and delete posting periods. Can view, create, manage, and manage locked revenue recognition entries. | Cannot create and delete posting periods. Cannot view revenue recognition entries. N/A Can create, manage, or manage locked revenue recognition entries. |
| Invoicing | Full access. | Can access invoices (Global). Can create and edit invoices. Can request and manage approvals. Can approve/reject any approval requests. Can manually override invoice status. Can manage payment records and write-offs. Can void and delete invoices. Can apply and remove credit notes from invoices. Can manage approval workflows and invoice/credit note custom fields. Can create, edit, and delete invoice/credit note fields and sections. Cannot view billing events. N/A Can create and manage billing events. Cannot manage billing schedule templates. | Can access invoices. Cannot create and edit invoices. Cannot request and manage approvals. Cannot approve/reject any approval requests. Cannot manually override invoice status. Cannot manage payment records and write-offs. Cannot void and delete invoices. Cannot apply and remove credit notes from invoices. Cannot view billing events. N/A Can create/manage billing events, invoice fields, or billing schedule templates. |
| Credit notes | Full access. | Can access credit notes and invoices (Global). N/A Can create and edit credit notes. N/A Can void or delete a credit note. Cannot manage credit notes settings. | Can manage credit notes settings. Can access credit notes and invoices. Can create and edit credit notes. Can void and delete credit notes. |
| Taxes | Full access. | Can view tax codes and tax components. Cannot manage tax settings. N/A Can create or manage tax codes and components. | Cannot manage tax settings. Cannot view tax codes and tax components. N/A Can create or manage tax codes and components. |
| Expenses | Full access. | Can create and manage expense budgets. Can view, create, submit, and manage expenses and expense reports. Can manage billable defaults. Can approve or reject any expense. Can view and edit custom expense field values (Global). Cannot manage expense settings. N/A Can manage expense approval chains and workflows. | Can create and manage expense budgets. Can view, create, submit, and manage expenses and expense reports. Can approve or reject any expense. Can view and edit custom expense field values. Cannot manage billable defaults. Cannot manage expense settings. N/A Can manage expense approval chains and workflows. |
| Expense fields | Full access. | Cannot manage expense field settings, creation, editing, and deletion. | Cannot manage expense field settings, creation, editing, and deletion. |
| Webhooks | Full access. | Cannot view webhooks. Cannot create and edit a webhook. | Cannot view webhooks. Cannot create and edit a webhook. |
| Customer team member fields | Full access. | Can view customer team member field values (Global). Can edit customer team member field values. Cannot manage field settings. Cannot create, edit, or delete fields and sections. | Cannot view and edit customer team member field values. Cannot manage field settings. Cannot create, edit, or delete fields and sections. |
| Customer portal | Full access. | Cannot manage customer portal embed settings. N/A Can access customer portal embed settings. | Cannot manage customer portal embed settings. N/A Can access customer portal embed settings. |
| Customer portal template | Full access. | Cannot create, edit, or delete customer portal templates. | Cannot create, edit, or delete customer portal templates. |
| Customer portal theme | Full access. | Cannot create, edit, or delete customer portal themes. | Cannot create, edit, or delete customer portal themes. |
| Customer portal invite settings | Full access. | Cannot manage customer portal invite settings. | Cannot manage customer portal invite settings. |
| Change customer portal | Full access. | Can change customer portal from project settings. | Cannot change customer portal from project settings. |
| Spotlight | Full access. | Can add or remove spotlight on resources. | Cannot add or remove spotlight on resources. |
| Saved views | Full access. | Can share saved views. | Cannot share saved views. |
| Marketplace | Full access. | Cannot install, update, delete, or enable/disable custom apps. | Cannot install, update, delete, or enable/disable custom apps. |
| Language configurations | Full access. | Can update language configurations. Can add language. Can edit translated content. Can disable language. Can assign language to user. | Cannot update language configurations. Cannot assign language to user. N/A Can add language, edit translated content, or disable language. |