The Rocketlane Customer Portal: Notifications Page

Created by Niharika Pandey, Modified on Mon, 16 Jan, 2023 at 6:03 PM by Niharika Pandey

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In the Rocketlane Customer Portal, the Notifications tab mentions recent updates from the project for tasks that have been assigned to you and your team





Notifications: New tab

The New tab on the Notifications page lists all the latest notifications that are grouped according to the filter chosen.


  • All

    Fetches notifications from each task that are ordered according to date of occurrence, latest first.


  • Tasks I am assigned to

    Displays the tasks you are assigned to and the latest updates from that task under it.


  • Mentions

    Updates on the tasks in the project you are a part of.


  • Assigned to the team

    Displays the tasks that have been assigned to your team members and you.


  • Clear notifications button

    This button allows you to clear the updates from a specific task.




Notifications: Cleared tab


Once you clear notifications for a task from the New tab, the task notifications get added to the Cleared tab.



Notifications Settings

 

Clicking on the Settings icon from the Notifications page takes you to the Notification Settings page.



From the Notifications Settings page, you can choose to be notified either on the Rocketlane app, email and/ or Slack.






Feature Based Notification Settings


You can set which notification you wish to see not chose to turn off certain notifications you don't want to see.

Here is a list of feature notifications and their default settings are metioned in the table that follows.



Note: Here, ✅ are the default checked boxes and ☑️ are the ones you cannot unsubscribe from.



Messages


NotificationsEmailIn-app
Slack
New messages in the tasks or documents that I follow

Messages mentioning me


☑️☑️
Messages reactions


Someone replies to my messages

☑️
☑️





Tasks


NotificationsEmailIn-app
Slack
New tasks created
Notify me and follow all tasks created in the projects that I'm a part of



Notify me when new tasks are created in the projects that I'm a part of



Do not notify






Status changed


Task is assigned to me

☑️☑️
I'm mentioned in a task

☑️
☑️
Assignee changed



Dependency changes



Priority changed



Task estimates changed



Attachment is added to the task


☑️
Task name or description changed



Custom field changed







Forms


Notifications
EmailIn-app
Slack
New form response or updations
☑️







Documents


NotificationsEmailIn-app
Slack
New document is created
Notify me and follow all tasks created in the projects that I'm a part of


Notify me when new tasks are created in the projects that I'm a part of

☑️
Do not notify






I'm mentioned in a document

☑️
☑️






Dates 


NotificationsEmailIn-app
Slack
Start date changes
Tasks I'm assigned on

☑️
All tasks on projects I'm a part of




Due date changes
Tasks I'm assigned on

☑️
All tasks on projects I'm a part of




Due date overdue
Tasks I'm assigned on

☑️
All tasks on projects I'm a part of







Reminders


Reminders let you choose how many days before the due date do you wish to be reminded. Choose to be reminded from the timeline options as follows:


  • Same day
  • 1 day before
  • 2 days before
  • 3 days before
  • 1 week before



NotificationsEmailIn-app
Slack
Start Date
Tasks I'm assigned on



All tasks on projects I'm a part of






Due Date
Tasks I'm assigned on


All tasks on projects I'm a part of








Hey! Here's hoping that this support document was useful. You can write to us at care@rocketlane.com in case of any queries.


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